Rock Solid Support for Metal Fans

A new iGaming site is rocking the industry with their head banging, base plucking concept, and has guaranteed top support for their players through Enteractive’s Customer Support. This perfect platform for all metal heads is a product powered by FAST TRACK, and is the world’s first online casino designed specifically for all hard rock fans!

“Right from the start, we knew these guys were gonna pour some FUEL on the industry with some fresh ideas to shake things up for the better. We are hugely excited to have them on board and in the immortal words of Led Zeppelin: ‘We cant wait to be a rock and not roll!’,” explains Tore Henriksen, Head of Customer Support at Enteractive.

Upon signing with Metal Casino, Enteractive soon realised that these guys weren’t about competing with other sites, but sought to tune a new chord in the trade. As rocked out by Metallica they adapted themselves to a ‘Life is ours we live it our way,’ state of mind.

Clas Dahlén, Founder and CMO of Metal Casino explained their approach by saying, “Metal Casino speaks out loud, we are the underdogs and we don’t give a sh*t about our competitors’ conventional marketing or offers. Keeping it real and staying true to our beliefs is something most people strive for. Few live up to it. Our members can count on us. As our brand platform describes, we are true, relevant and dedicated to our members and our beliefs.”

With every client, Enteractive train their team of agents to adapt their service to reflect their client’s brand and tone of voice, offering a personalised package.  Hence, their new client offered a fun and different way for the company to deliver electrifying customer support.

 

 

The composers behind Metal Casino consist of music, marketing and gaming experts including former executives from Universal Music, Spotify, Mr. Green, Apple and Microsoft. Simulating an online personification of Metallica, the site offers more than 400 games to play with a few themed towards a rock n’ roll feel. Accompanying the large array of games are unique promotions and bonuses themed as Metal Casino’s World Tour. This journey is a particularly exciting and unique aspect of the site. Just as a band travels on a world tour, the site will transport players to 50 stops around the world, including 5 different massive stages to perform at.  Join the loyalty programme, and it will guarantee to pull even the most experienced gamblers towards the site.

Tying in with the band tour theme, Metal Casino has its own soft currency referred to as MetCoins. Acquired through playing, the currency may be used in the site’s Merch Room in exchange for deposit free spins, instant cash or no deposit free spins. However, in true Metal Casino style they’ve added some rockin’ extras which can be purchased, such as customised merchandise and exclusive tickets to meet the world’s biggest Metal bands and artists.

 

The games offered by the music themed site are mostly jackpots, video slots, table games and live casinos. The games are supplied from the most renowned developers in the industry including Thunderkick, Microgaming, Betsoft, NetEnt, NYX, Edict and Red Tier. The variety in games will provide a constant draw to all players, ensuring all will want to jump on the tour bus.

For more information on how you can partner with Enteractive for Customer Support, contact Andrew Foster at andrew.foster@enteractive.se.