The swinging 1920’s juice joint Joreels has just signed a Customer Support deal with Enteractive. Launched by Fast Track, the latest member of the online gaming arena is owned and run by MT Secure Trade limited and regulated by both Malta Gaming Authority and the UK Gambling Commission. This new ‘cool, calm and collected’ casino has hit the UK market hard by outperforming it’s estimated growth. With its crisp, 1920’s cartoon like design and array of 700+ games from over 12 leading suppliers, the casino appeals to both professional and new players in the market.
Accompanying the casino’s ‘razzmatazz’ and ‘bonuses always buzzin’ concept, Joreels now boasts market leading Costumer Support through Enteractive. The player support services ensure all active players get the help they need, when they need it. If any customers encounter any problems whilst playing at Joreels, a support option is available with a great FAQ section, numerous Q&As and a Live Chat feature which connects to a 24/7 live chat support agent. The fully customisable widget, offers a unique approach to personal and individualised costumer care.
Experts in the field, Enteractive know that quality relationships with players creates 10 times longer and more valuable connections. Through thorough research, the Support team focuses their guidance based on the brand, culture and above all client demographics. The key is that agents and players share the same cultural background, allowing for a long term, trustworthy relationship. It is all about utilising their internal skill sets to ensure that players are taken care of the right way – the Enteractive way.
In the short time Enteractive have offered their services to Joreels, the casino has positively surpassed all forecasts and projections. With continuous traffic growth, Enteractive have seen a substantial increase in new players, resulting in a growing demand in support staff to accommodate the abundance of Joreels’ customers. Whether the casino’s fun design and peculiar gangster mascot is responsible for the remarkable growth of the site, it has definitely presented a new and quirky edge to the online gaming portfolio. Setting itself apart through a unique approach, plus offering games that accommodate all players from professional to beginners, Joreels is showing the potential to become a leader in the market. Don’t miss your chance to pick up your Free Spins and 100% Match Bonus by simply registering here: https://www.joreels.com