Get More Players Active and Playing with Reactivation
We know there is a hidden potential in your inactive customers. That’s why we are here. We unlock that value by providing the industry’s best Reactivation services that can make a third of your sleeping players jump to life.
Since 2008 we’ve reactivated thousands and thousands of players and we have an unmatched track record of reducing player churn while adding double digits to operator profitability.
What would high performance reactivation mean to your bottom line?
During 7+ years of close partnership I’ve experienced first hand how Enteractive has been key for Betsson Group to deliver on our core values; "Customers at Heart” - "Passion for Business” - “We Play Fair” & "Execution is Everything”.
My experience of customer support providers has so far been lousy, until we started working with Enteractive. I’ve been in the digital space for a very long time and you guys are simply outstanding.
Enteractive had a crystal clear vision for how to strengthen retention with chat moderation. Together we co-developed an innovative chat moderator tool and the results so far have been very satisfying. Enteractive has managed to build both team and processes to be on a fast-track towards industry leadership.
We always aim to make our Reactivation an integral part of your Customer Lifecycle. We start by establishing the most secure way of exchanging player data and over time we aim to integrate more deeply and automate. The data exchange also means feeding player experience data back to you to improve your player communication and CRM.
Our secret sauce is having players talk to players, about things they care about. And trust us, it’s not an easy task. We hire only superstars and invest heavily in training our staff in the reactivation methodology we’ve spent 10+ years perfecting. That’s why our reactivation rate is +30%.
From kick-off it typically takes about a week to be up and running.
We'll set up a customized Reactivation Dashboard so that you can follow the reactivation results. The Reactivation Dashboard is available both on Desktop and on your Mobile Phone.
We know we can deliver tangible and measurable value. That’s why we are confident to only charge when we deliver results. Regardless of commercial model, we never engage unless there is a long term partnership ambition.
Contact us so we can learn more about your reactivation aspirations!